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05-01-2025 02:43 AM
Hi Everyone,
we have implemented a field on RITM level but when end user changes the language of the instance to Norwegian from setting in the profile section, end user sees the field in English only which she should see in her Norwegian language.
I am not sure how should do this can anyone help??
Thanks!!
Solved! Go to Solution.
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05-05-2025 12:49 AM
Glad to know.
Please mark my below response as correct so that it helps other members
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader

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05-01-2025 10:42 AM
In the field dictionary on the label tab you need to add an additional label associated with that language.
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05-02-2025 12:35 AM
here we just need to provide the steps as shown above right as for the Norwegian code is ng!!
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05-01-2025 08:23 PM - edited 05-01-2025 10:06 PM
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05-01-2025 09:52 PM
you should create an entry into sys_documentation for that field label
check this link and it will give you better idea on how translations work
Everything you ever wanted to know about the 5 translation tables
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader