Field needs to mandatory in one view and non-mandatory in another view
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
09-06-2023 12:13 AM
Hi,
Is it possible to make a particular field as mandatory in one view and non-mandatory in another view of the form.
Example: In incident form, for short description field I want that to be mandatory in default view /ITIL view and in workspace view short description field need to be non-mandatory.
Is it achievable? If so, please do let me know how we can do this
1 REPLY 1
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
09-06-2023 12:19 AM
Hi,
This is achievable using onLoad client scripts.
Sample Code:
function onLoad() {
var objView = getView();
//Self-service view
if (objView == 'ess')
{
g_form.setMandatory('caller_id','true');
g_form.setMandatory('assignment_group','true');
g_form.setReadOnly('location','true');
g_form.setReadOnly('category','true');
g_form.setReadOnly('subcategory','true');
g_form.setReadOnly('description','true');
g_form.setReadOnly('short_description','true');
g_form.setReadOnly('impact','true');
g_form.setReadOnly('urgency','true');
g_form.setReadOnly('state','true');
g_form.setMandatory('assigned_to','true');
}
}
Thanks and Regards,
Saurabh Gupta