Field value is getting cleared

Shruthi2
Kilo Contributor

Hi,

   I have a field on the change form onload of the change form I can see the value that is visible on the form but soon as the form loads and settles down field value is empty. I have no onload script written on the particular field to clear the value of that field. In the history of that field I am able to find the value of the field. Can somebody help me with this.

Thanks,

Shruthi

25 REPLIES 25

asifnoor
Kilo Patron

If its visible and then getting cleared, then there is some client script that is running.

If you are sure there is no client script, then check if there is any ui policy scripts which is clearing the values.

 

Ankur Bawiskar
Tera Patron
Tera Patron

Hi,

Did you check any UI policy running which might be clearing the field value?

Regards
Ankur

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

there are no UI Policy on the same.

 

 

 

Shruti

Check all onload client scripts once as its happening on the onLoad.