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10-05-2023 09:02 AM
Hello,
I have found that on work order tasks my assigned_to field is not getting filtered based on the assignment_group field. This works properly on incident task. When I take a look at the assigned_to dictionary entry it's showing that it's coming from the task table so my reference qualifier should be working on the work order task. Does anyone know why it's not?
Solved! Go to Solution.
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10-05-2023 09:16 AM
Hello,
Please check if the there is any dictionary override for work order table in assigned to field?
Please mark my answer as correct based on Impact.
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10-05-2023 10:21 AM
Found the issue. Was due to wm_task extends from sm_task table. There was a dictionary override for both wm_task and sm_task that I had to remove to get the reference qualifier to work.
