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Csat survey average by assignment group

SaiVardhans
Tera Contributor

Hi , I have calculated overall Csat score average with the script It was working fine but when I want to slice that data with assignment group Im unable to do it I have added breakdown source and done breakdown mapping as well but it is still showing the overall csat avg in widget instead of assignment group average.

1 REPLY 1

NeelagantanS
Tera Contributor

Can you share some screenshot of your breakdown source