Filter RITM SLA report by SCTASK Assignment Groups

[steveturley]

Hi.

Is it possible to filter a report on SLA's on RITM's by the Assignment Group of any linked SCTASKs?

If so, where would I start?

Thanks!

[Hemanth M1]

Hi @steveturley ,

do you know the SC task assignment groups if so, try report on task_sla table (task.type = requested item and task.assigmenth_group == xyz)

ex: 

[steveturley]

Thanks for the reply.

The RITM doesn't have an Assignment Group though. The assignment group is on the SCTASK. How do I specify its the assignment group of the sctask?