Filter to show parent incidents

paulsheraton
Kilo Contributor

Hello

How do we create a filter to purely just show open parent incidents?

Cheers

Paul

1 ACCEPTED SOLUTION

Jaspal Singh
Mega Patron
Mega Patron

Hi Paul,



Try using below filter



find_real_file.png



considering Parent incident is a field on incident form.


View solution in original post

10 REPLIES 10

Jaspal Singh
Mega Patron
Mega Patron

Hi Paul,



Try using below filter



find_real_file.png



considering Parent incident is a field on incident form.


Sorry where did you go in Service Now for that ?


I tried your filter Sir however it does not seem to filter correctly it shows over 3000 incidents, they can't all have child incidents.


JV7
Kilo Contributor

I was looking for the exact same question. However this solution is the opposite of what's saked about. This will show all the childs