Hello all,I am trying to figure HOW to make a populated Assignment Group name to change to a different one, when a UI Action button is clicked. Use case: (see attachment)I want to change/replace the AppDev (or any group name) in the Assignment Group ...
Hello, User created reports and wanted to share those reports with other users and groups. But, he is not able to view share to users & groups options. Please suggest Thanks in Advance
Scheduled a clone from prod over dev and needs to exclude/skip the LDAP and mid server overwritten. how to acheive this ?and the user homepage preferences and themes as well
Hi Community, I am trying to populate a variable on a Catalog Item with the Approver of a RITM that is being selected via another variable. When selecting the RITM via the 'Request Item' variable (variable name is 'request_item' and variable is a re...
We are trying to implement an automated test that clicks the "Edit" button of a Related list, chooses a record from the slush-bucket and then saves it to the related list. We have been successful in clicking the "Edit" button and seeing the slush-buc...
i All, I m having the below read ACL on RITM table Description field. As part of health scan, glide record should not be used, and need to replace with Glide Ajax. I am new to Glide Ajax, could anyone please guide me how to replace the below read ACL...
Hi, I think I need another eye to check my script. I've tried this in the background script, but it does not return a value.What could be the issue on the subjectRoom attribute that's failing the query condition? subj = "[Alert] London 101 is down";...
Hello Team, Need your support on the below - Cancel Change Request (State-New) as no implementation is required - Create New Change Task (State-New\Assess\Implement) Thanks
third part tool is using Scripted rest api for creating the record in servicenow. Please let me know how to get the HTTP status
Hi Everyone, Please help me that,when i export report of Excel on incidensts pending time should be reflect in the Excel sheet please help me on this high priority
Hi All,I have a requirement where I have to add multiple OUs coming under same OU in a single LDAP OU definition, What can be the way I can do this ? Ex: I have ou1 it has x, y, z and p OUs in it how can I add this in a single RDN fieldI tried the be...
Hi. I need to print "Business time left" in SLA. It is a "Duration" type field. I have tried GlideDateTime API and all other general mediums, however, no luck. Can someone please advise. var task_sla_gr = new GlideRecord("task_sla");task_sla_gr.a...
Hello community leaders, Mail Script:template.print('<a HREF="mailto:' + mail + '?subject=' + subject + '&body=To help us better understand your rating, please reply to this email but do not modify or delete the following items: satisfaction, survey,...
Guys , Dot walking field is not showing in list level ?I just dot walked one field from user table to scoped application ,however it showing on form but showing when i tried to see on table.list level what could be the issue ?need your suggestion ! T...
Hi All,I had a requirement to make the fields on the incident form as mandatory based on other fields(multiple fields ) populated.I have written a onload client script function Onload { //Type appropriate comment here, and begin script below va...
