I have to translate the data in custom table. I have tried translating in sys_translated_text table but it is not working. (tried in translated/field labels table as well).please help on this issue. TIA.
When trying to back out an update set that was loaded using XML, I do not see the Backout action button. Does that not display after Committing the XML update set?
Hi All I have a form where I would like to populate 2 reference variables - one with all the roles a user has, and one with all the groups a user is a member of. The wrinkle is that the list of groups / roles needs to be based off another reference f...
Trying to find all requests for a specified user. Then creating tasks based on those requests. Getting error Evaluator: com.glide.script.RhinoEcmaError: Cannot read property "requested_for" from null script : Line(4) column(0) 1: var applic...
Hi All, I had a requirement to hide the "input " text box on the Activity tab based on a condition (Like if incident state is "resolved" I dont want to show that text box). How can I update it? is it possible to do so?Below is the screenshot.
Hello Folks, Do we have any material / presentation available which shows comparison between ServiceNow and SharePoint for Knowledge management. Why one is better than other? Also, should we integrate between the two, are there any challenges?
I added a macro field on record producer and configured as follows. This doesn't display on the record producer. Also by default what value does it take for the search to work. Is there a field I need to define?
Hi, Can anyone help me to create follow up field for incident form. I need to send reminder notification using this field.
We have a IT help desk using ServiceNow to log tickets for internal users. We wish to expand this by being able to log tickets from external users (non employees) who currently call or mail their issues to the help desk. What is the best way to confi...
Hello All,I have written one catalog client script using g_scratchpad.It is working on portal but on the backend side form.Please let me know how can this be solved.Script: function onSubmit() { var actionname = g_form.getActionName(); if (g_scratchp...
Like it says in the title, I got a flow on flow designer that is using an approval action to create multiple approvals, the conditions for approval and rejection on this flow are the following. For approval condition is set so it should wait until ev...
Hi I am trying to integrate Freshdesk with ServiceNow using REST API. We have a requirement to create a ticket along with attachment. We have configured a REST Message and a post method to do so. I am able to create a ticket without attachment using ...
Hi All,->I need to add incident to the Ci's Incident related list, if the ci is added in the outages related list. If I add ci to outages, in that ci's related list I want to add the Incident number. -> In the below images "*BOW-IBM" is added in Outa...
I have a need to create an alert on a variable at the SCTASK level/table. Need the alert to display below the requested for variable. I can get the alert to display on the form but cannot figure out what I am doing wrong that it will not display be...
What are the interview questions on Performance Analytics, Dashboard, Reporting, home page, gauges etc?
