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‎10-31-2017 02:34 AM
Hello
How do we create a filter to purely just show open parent incidents?
Cheers
Paul
Solved! Go to Solution.
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‎10-31-2017 02:43 AM
Hi Paul,
Try using below filter
considering Parent incident is a field on incident form.

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‎10-31-2017 02:43 AM
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‎10-31-2017 02:52 AM
Sorry where did you go in Service Now for that ?
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‎10-31-2017 03:03 AM
I tried your filter Sir however it does not seem to filter correctly it shows over 3000 incidents, they can't all have child incidents.
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‎12-11-2020 12:18 AM
I was looking for the exact same question. However this solution is the opposite of what's saked about. This will show all the childs