Filtering choice field options based on a multi-select parent field

sanskarmish
Tera Contributor

Hi everyone,

I’m working on a form in ServiceNow (standard table form, not Service Catalog) and I’m trying to understand whether a specific requirement is technically possible.

Scenario

  • I have a field called record_type

    • Type: List (multi-select choice)

    • Example values: type_a, type_b, type_c

  • I also have a field called category

    • Type: Choice

    • This field contains all category options for all record types

Requirement

  • If record_type = type_a, the Category field should show only categories related to type_a

  • If record_type = type_b, it should show only categories related to type_b

  • If multiple values are selected (for example type_a and type_b), the Category field should show the combined set of categories for both

  • If nothing is selected, ideally no category options should be available



    Is there any solution 

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