Filtering choice field options based on a multi-select parent field
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yesterday
Hi everyone,
I’m working on a form in ServiceNow (standard table form, not Service Catalog) and I’m trying to understand whether a specific requirement is technically possible.
Scenario
I have a field called record_type
Type: List (multi-select choice)
Example values: type_a, type_b, type_c
I also have a field called category
Type: Choice
This field contains all category options for all record types
Requirement
If record_type = type_a, the Category field should show only categories related to type_a
If record_type = type_b, it should show only categories related to type_b
If multiple values are selected (for example type_a and type_b), the Category field should show the combined set of categories for both
If nothing is selected, ideally no category options should be available
Is there any solution
