We've updated the ServiceNow Community Code of Conduct, adding guidelines around AI usage, professionalism, and content violations. Read more

Find and edit dialog view of problem task when changing state to closed

jthomsen
Tera Contributor

Where can I find this dialog view and edit it? It opens up every time a user tries to close a problem task. I need to add a custom field to the dialog view. 

jthomsen_0-1712588646835.png

 

1 REPLY 1

Dr Atul G- LNG
Tera Patron

Hi @jthomsen 

 

It is coming on click of UI action, when you click on Close UI action it appear.

*************************************************************************************************************
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/dratulgrover [ Connect for 1-1 Session]

****************************************************************************************************************