Finding all the workflows which are routed to specific group

[Anusha Dande]

Hi

Anyone can help to find all the workflows which are routing to specific groups or task activities, we have new task to replace the group in all the workflows as currently groups are consolidating.  workflows or catalog item names are not given.

Thank you

[Najmuddin Mohd · Accepted solution]

Hello @Anusha Dande ,

My approach would be to go the complete table, if it's Catlog items, the Assignment group is set on the RITM, then sc_req_item.LIST or if the Assignment group is set on Catalog tasks, then sc_task.LIST and filter with Assignment group with your current group.

By this, you can get all the RITMs to whom this Assignment group is added. 
On ScTask, you can bring the Parent RITM on the list layout and get the Catalog items.

If the above information helps you, Kindly mark it as Helpful and Accept the solution.
Regards,
Najmuddin

[PrashantLearnIT]

HI @Anusha Dande 

We cannot do bulk updates for all workflows, that's not possible currently in ServiceNow. You have to basically manually update those one by one.

[Anusha Dande]

Hi @PrashantLearnIT 

Thank you for responding.

Is there any other way to find all the workflow activities/workflows where that specific group has been used

Thank you

[PrashantLearnIT]

Hi @Anusha Dande 

As per best practice we should not update sys_id on any record in ServiceNow system.

Force update activity can impact existing flows.

[Ankur Bawiskar]

@PrashantLearnIT 

The question is different.