Flow Design create a problem Ticket

[Subhrajit Swain]

Create a Problem ticket from Incident if an incident has been created 10 times for the same CI.

[OlaN]

Hi,

I would suggest that you create a Flow that does this for you.

Example below

[Subhrajit Swain]

Hi,

Thank you for help 

the problem I am facing with your solution is that I am not available to find count pill can please further help me

[OlaN]

Make sure you use
"Look up records" action (will find one or more records)
not the
"Look up record" action (will find only one record)