How is use isMemberOf for multiple group
How is use isMemberOf for multiple group
Forum Posts
Resolved! How to obtain all attributes by CI classes
Hi there,is it possible to obtain all attributes by CI classes from ServiceNow out-of-the-box? If so, please advise of the process. I'd like to extract a spread sheet with a column for class and one for attributes.Cheers,Dean.
How can I skip updating a field on an import when action == update?
I have a Transform Map that uses change_request as its target table. When the action on an import row is to "insert", I'd like to fill in the Requested by field.But if the action is "update" (revising an existing Change Request), I'd like to skip up...
Where can I find deleted Incidents?
I used the ODBC connector to create a report of Incidents for March. We're doing some review of high priority Incidents, and have discovered 6 incidents that show up in the report that are no longer in the Incidents table, so it appears someone has d...
Resolved! Set Default Value AFTER record is created
Hello I am using the default value to assign an Asset Tag after a CI is created.I am using the script javascript:getNextObjNumberPadded()However, I need to set the asset tag ONLY if the computer is NOT virtual.So basically, the record needs to be cre...
Help defining Business Services and Service Offerings...
Hello,We're looking to move more towards a proper Business Service/Service Offering type of setup. We've come up with the below list of Business Services which I'm 90% happy with. Within each, we've began building out Service Offerings with BSM's...
Resolved! who is glide.maint
Please can some one explain/provide information on what glide.maint account is used for? how do i know which applications on my instance created out of plugin and which are custom apps
Variables in the variable editor is not showing in Task and request item form.
Hi All,We were using variable editor in the task and request item forms. Recently the variables are not shown in few tasks and request items. All other tasks created before and after these few are having variables in the form. The form layout is havi...
Decommissioning of Hardware Assets
Hi Servicenow community!We are currently investigating the ways in which we can process the decommissioning of our hardware assets and I was interested to see how others are currently utilizing Servicenow to perform this function.In my construction o...
Resolved! Auto Reply Email for Closed and Resolved Incidents
We'd like to send auto replies to users who reply directly to an incident resolve email instead of using the reopen link as well as any replies to incidents that are closed. There's topic I found that goes into some detail how to do this but we'd lik...
Not getting value of filed using " g_form.getValue("Filed Name")"
I have a user defined filed(u_in_freeze_window) in Change form, which is read only through "Configuration Dict." I tried to get the value of the filed in UI action using "g_form.getValue("u_in_freeze_window");" but it gives Blank Value always. Bu...
Adding Image or Formatted Text to the 'Help Text' field on a Catalog Variable
On a Catalog Variable you can display a help tag and corresponding help text that the person can view for 'More Information' on the Catalog Item form. Currently this appears to just be a plain text field....is there a way to add formatted text or eve...
Can someone save a partially completed form to submit later?
Hi community,I'm wondering if there is a way that someone can save a partially completed form and be able to submit at a later time?It's not something we had developed during implementation a couple of months ago, so any assistance would be appreciat...
Users being kicked out of session unexpectedly
Hi folks, Just wondering if anyone ever experienced logging out from an active session unexpectedly in ServiceNow, I have received a few clients who have occasionally been kicked out from session within glide.ui.session_timeout time frame (240 mi...
making the 'User id' field non-unique in sys_user table
Our customer hasLDAP user data coming from 2 different domain controllers. Hence we have 2 LDAP connections. Problem is, the some of the users LDAP1 has the same user id as user id2. I can not use email id as unique key as all the users do not have e...
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