Flow Designer - Ask for approval activity is not working

MDRaheem · 3 weeks ago

I am trying to trigger approvals in my Flow, but I am unable to pass the sys_id in the “Ask for Approval” activity.

Use case:
I have created a custom action that fetches the approver’s sys_id based on certain conditions. The approvals are dynamic, and I am able to retrieve the approval record successfully.

However, when I pass this approval sys_id into the “Ask for Approval” activity, it is not being accepted and throws an error (see screenshot below).

Could someone please help me understand how to correctly pass the approval record into the “Ask for Approval” activity? Any help would be greatly appreciated.

Thanks in advance.

Ankur Bawiskar · 3 weeks ago

@MDRaheem

use inline script and access the output from action

Scripted Approvals in Flow Designer with Flow Variables

💡 If my response helped, please mark it as correct ✅ and close the thread 🔒— this helps future readers find the solution faster! 🙏

Regards,
Ankur
✨ Certified Technical Architect || ✨ 10x ServiceNow MVP || ✨ ServiceNow Community Leader

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yashkamde · 3 weeks ago

Hello @MDRaheem ,

Has your Issue been resolved ??