Flow Designer, IntegrationHub and PowerShell Step

[gaurip]

Hi friends,

We have a requirement to integrate some of our Service Catalogue Items with Microsoft Exchange.
e.g. Add, Modify or Delete Distribution Lists

We are planning to implement this using IntegrationHub, with the help of Powershell Step. We are still in process of activating PowerShell Step so I don't have a clear view of how this exactly works.

Specific question I have here is, we want to populate front-end form fields using data in the Exhange Server
e.g. We have"Domain" as a select box field on the form. And I want it to be populated with all the available domains in MS Exchange.
Is this also achievable via PowerShell Step plugin?

Any help would be much appreciated. Thank you.

[Ashutosh Munot1]

HI,

You want to populate it after the request is submitted or before it is submitted? meaning real time?

Thanks
Ashutosh

[gaurip]

Hello @Ashutosh Munot,

Thanks for your response.

Sorry I should have been clearer.

We want to populate the form fields before the request submission. How do we do this?

-Gauri

[gaurip]

Hi @Ashutosh Munot,

Thanks for your response.

Sorry I should have been clearer with my requirement.

Yes the form fields need to be populated before the request is submitted. How can we achieve this using the Flow Designer?

-Gauri

[sachin_namjoshi]

Flow designer will work after record is updated.

In your case, you should use exchange API to pull data from exchange into servicenow for list of available domains and then use it in your form.

You should pull this data from exchange in asyc way since domain will not be changed too often.

Regards,

Sachin