Flow Designer, IntegrationHub and PowerShell Step

[gaurip]

Hi friends,

We have a requirement to integrate some of our Service Catalogue Items with Microsoft Exchange.
e.g. Add, Modify or Delete Distribution Lists

We are planning to implement this using IntegrationHub, with the help of Powershell Step. We are still in process of activating PowerShell Step so I don't have a clear view of how this exactly works.

Specific question I have here is, we want to populate front-end form fields using data in the Exhange Server
e.g. We have"Domain" as a select box field on the form. And I want it to be populated with all the available domains in MS Exchange.
Is this also achievable via PowerShell Step plugin?

Any help would be much appreciated. Thank you.

[gaurip]

Thanks @sachin.namjoshi.

Would you be able to provide me some links to ServiceNow docs on this please?

[Ashutosh Munot1]

HI,

You can do this using workflow and orchestration activity.

Thanks,
Ashutosh

[gaurip]

Hi @Ashutosh Munot,

I'm slightly new to Orchestration part. Detailed explanation or some good links would be really useful.

1. Can I use Orchestration (before submission) as well the Flow Designer (post-submission) both for a single Catalogue Item? Is this possible?

2. Flow Designer option was finalised by our architect and just now I came to know that we can not dynamically populate the form fields with MS Exchange data before the submission.

I have to build automation for three such Microsoft Exchange items. What would be the best approach so that I can also reuse workflow actions/activities across multiple catalogue items. Can I use Flow Designer at all?

[Ashutosh Munot1 · Accepted solution]

Hi,

You can trigger a flow as well from script as below:

https://developer.servicenow.com/dev.do#!/learn/learning-plans/orlando/servicenow_application_develo...

https://developer.servicenow.com/dev.do#!/reference/api/newyork/server/sn_fd-namespace/FlowScopedAPI...

Thanks,

Ashutosh

[gaurip]

Thanks @Ashutosh Munot.

Do you think FlowAPI would be useful for pre-submission activities - like form data population, input validations which I need to perform with MS Exchange?