Flow designer not allow to save and thrown out error

sukran
Mega Sage

While saving the flow its thrown an error saying 

"Unknown error occurred while processing request , check logs to get more information"

1 ACCEPTED SOLUTION

sukran
Mega Sage

Found the solution 

Issue causing after upgrade to vancouver .. The flow trigger condition previous versions UI , can able to select directly as Service Catalog :

But In Vancouver we have to choose Trigger condition as Application -> ServiceCatalog " 

The UI selection is different in vancouver which causing existing flow for save

View solution in original post

5 REPLIES 5

Sainath N
Mega Sage
Mega Sage

@sukran : please check if the below HI article helps.

 

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB1219673


Please mark this as correct answer and helpful if it resolved, or mark this helpful if this help you to reach towards solution.

 

Dr Atul G- LNG
Tera Patron
Tera Patron

Hi @sukran 

 

Check here

 

https://www.servicenow.com/community/developer-forum/flow-designer-where-can-i-access-the-log/m-p/17...

 

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Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
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Dr Atul G- LNG
Tera Patron
Tera Patron

LearnNGrowAtul_0-1706023647963.png

 

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

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sukran
Mega Sage

Found the solution 

Issue causing after upgrade to vancouver .. The flow trigger condition previous versions UI , can able to select directly as Service Catalog :

But In Vancouver we have to choose Trigger condition as Application -> ServiceCatalog " 

The UI selection is different in vancouver which causing existing flow for save