Flow Designer over Business rules

[ShAn21]

Hi Team,

I have read ServiceNow really recommends everyone to use flows over Business rules whereever possible.

Can someone explain what is the major advantage? Additionally is it okay to have multiple small flows running on a table just like we create multiple business rules on a table when required?

Regards

[MrMuhammad · Accepted solution]

Hi,

Business rule is a pure scripting thing and it requires advanced skills and is hard to manage in the long run. On the other hand, Flow designers are pretty simple, intuitive and user friendly. Event without writting single line of code you can automate power workflows. Also, flow designers are very easy to manage and maintain.

Please read this great article for more details flow-designer-vs-business-rules

Regards,

Muhammad

[ShAn21]

HI Muhammad,

What does the below statement mean?

• Use records, not SysIDs. 

I remember in one of the docs it was mentioned when looking up records its better to use sysids than the record. Is this for setting value?

Thanks

[MrMuhammad]

Hi Shan - I think they are referring to using records because that makes the flow dynamic and gives us more control over how we want to drive the process. SysIDs make the process more static and less resuable.