Flow designer's trigger is not working once the record is created in the table

ayushinag
ServiceNow Employee
ServiceNow Employee

Hello ,
I am trying to work in flow designer where I have set a trigger condition as shown below :

ayushinag_0-1744621756241.png

when I am testing the flow it is working correctly but on activating the flow the trigger condition is not getting triggered.
The table being called here in the trigger has no BR but access role of snc_internal.
Can someone please help me with the same.
Thank you

8 REPLIES 8

@ayushinag 

then ensure that Subflow is configured to Run as System User

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 9x ServiceNow MVP  ||  ✨ ServiceNow Community Leader

The subflow is already running as System user

@ayushinag 

Subflow is in which scope? main flow is in which scope as your table is in snc scope?

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 9x ServiceNow MVP  ||  ✨ ServiceNow Community Leader

ayushinag
ServiceNow Employee
ServiceNow Employee

UPDATE!

 

The trigger is working correctly when we add a record on the table manually but when creating record using other subflow then even after creating a record on the table still the trigger condition is not working.