Flow Designer - sequential approvals bug?

SNNoob
Tera Expert

Hello smart people!

I've built a flow designer flow for a Service Catalog item. In it, there is a 3 stage approval process (if 1st level approves, guest to 2nd level approval, etc.). See below picture.

However, weird thing is happening. If the 1st level approver approves it, the flow goes ahead and it creates an approval request for the 2nd level, that's all working OK. But, for some reason, it also reopens the 1st level approval request (it moves from approved state to requested state. Same record gets updated). Same thing happens with 2nd & 3rd level too.

I obviously don't want the same people have repeated requests form approval. Any ideas on what's the issue here? find_real_file.png

10 REPLIES 10

puneetgoels11
Tera Contributor

Were you able to resolve it? Don't see any robust solution in the replies