Flow designer - Using Inbound email trigger to create an incident

[Michele19]

I would like to use Flow Designer to create an incident record for an inbound email.

I confirmed that my instance has inbound email enabled and created a flow with a simple inbound email trigger defined.  The email got processed but did not trigger the flow to create the incident. 

If I tested the flow by selecting the inbound email, it worked.

I also created an email action with the same conditions as I had in Flow Designer.  The email action worked and created an incident.

Have I missed something in my set-up or configuration?  I would prefer to use Flow but I can't find what I'm missing.

[CMartinTN]

Thank you. I found my answer today. I was sending the email from another work email account other than the one associated with my user record. Since it didn't recognize the sender's email address, it was stopping the trigger. Problem solved!

[Erik Stuer]

Can you share a screenshot of your flow settings? I am building flows to replace our legacy inbound email actions and am not quite getting it right.  Thank you!

[CMartinTN]

This is my trigger. I am processing inbound replies to Send Email actions in other flows.