Flow help needed
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10-29-2023 10:37 PM
Hi Team ,
Need your assistance to create a flow from flow designer .
I have created a catalog item and which needs a flow .
looking for guidance to make this
Much appreciated your help

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10-29-2023 10:58 PM
@pramn I recommend you to go through https://docs.servicenow.com/bundle/sandiego-application-development/page/administer/flow-designer/co... to gain more understanding on the flow designer. Once you are through with this concept, you will be able to easily replicate this flow chart in flow designer.
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10-30-2023 02:53 AM
Baby stroller, there's nowhere to run, I advise you to consult the official flow designer documentation to understand how the tool works and then replicate it for your needs.
When it comes to servicenow, the best solution is to always consult the official documentation.

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10-30-2023 04:09 AM
@pramn The flow diagram looks more functional you need to convert it to technical flow diagram for your catalog item, for example: The flow would trigger if you submit the catalog form
1. First step is review the request and assign it to the buyer assignment group is that a manual review or you want to set auto assignment based on the value selected on the catalog form/variable? if auto assignment mention each condition on the diagram so that you can set those conditions on the flow
2. make sure you have all the assignment group details of the buyer team
3. Finalize the service catalog tasks which need to created and capture on the diagram
4. Buyer validation is that automated task or done manually, also is that should create task for SSM or it is manual validation?
Your flow looks straight forward and simple but you need to finalize if any approvals and service catalog tasks are needed to make it complete. Revert if you have any questions.
If my response helps to solve your issue. Kindly mark it as helpful & correct. It will be helpful for future readers!