Flow issue

joshmorris
Tera Guru

joshmorris_0-1753346827956.png

Can anyone help, why is there only 1 catalog task that gets created when approved? It clearly shows 3

4 ACCEPTED SOLUTIONS

Shruti
Mega Sage
Mega Sage

Hi,

It looks like a sequential task creation. Once catalog task 1 is closed , catalog task 2 will be created

View solution in original post

GlideFather
Tera Patron

Hi @joshmorris 

 

you have the 3 tasks in the sequence, try to close the 1st task and you will see if the second will be created.. then close it and third should be created...

 

you should change the branch to do it in parallel

———
/* If my response wasn’t a total disaster ↙️ drop a Kudos or Accept as Solution ↘️ Cheers! */


View solution in original post

Chaitanya ILCR
Mega Patron

HI @joshmorris ,

 

1. you can use Do the following in Parallel flow logic and create tasks parallelly

ChaitanyaILCR_0-1753347421834.png

 

or 

you can uncheck wait check box on 1st 2 catalog tasks

ChaitanyaILCR_1-1753347485527.png

 

and  put an wait for condition for all the tasks to get closed after last task

 

Please mark my answer as helpful/correct if it resolves your query.

Regards,
Chaitanya

 

 

View solution in original post

Ankur Bawiskar
Tera Patron
Tera Patron

@joshmorris 

As per image they are sequential but please check your flow config for that step

a) if Wait checkbox is checked it means 2nd one will trigger on closure of 1st and same for 3rd one

AnkurBawiskar_0-1753347580213.png

 

b) if it's unchecked then all 3 should get created in parallel.

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

View solution in original post

4 REPLIES 4

Shruti
Mega Sage
Mega Sage

Hi,

It looks like a sequential task creation. Once catalog task 1 is closed , catalog task 2 will be created

GlideFather
Tera Patron

Hi @joshmorris 

 

you have the 3 tasks in the sequence, try to close the 1st task and you will see if the second will be created.. then close it and third should be created...

 

you should change the branch to do it in parallel

———
/* If my response wasn’t a total disaster ↙️ drop a Kudos or Accept as Solution ↘️ Cheers! */


Chaitanya ILCR
Mega Patron

HI @joshmorris ,

 

1. you can use Do the following in Parallel flow logic and create tasks parallelly

ChaitanyaILCR_0-1753347421834.png

 

or 

you can uncheck wait check box on 1st 2 catalog tasks

ChaitanyaILCR_1-1753347485527.png

 

and  put an wait for condition for all the tasks to get closed after last task

 

Please mark my answer as helpful/correct if it resolves your query.

Regards,
Chaitanya

 

 

Ankur Bawiskar
Tera Patron
Tera Patron

@joshmorris 

As per image they are sequential but please check your flow config for that step

a) if Wait checkbox is checked it means 2nd one will trigger on closure of 1st and same for 3rd one

AnkurBawiskar_0-1753347580213.png

 

b) if it's unchecked then all 3 should get created in parallel.

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader