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08-01-2016 06:46 AM
Is there a way to force redirection to the SSO provider from the base URL of an instance?
Use this: https://myinstance.service-now.com
Instead of this: https://myinstance.service-now.com/login_with_sso.do?glide sso id=a343f9efe98fa98fef8e9d8fef9ew8c8
Solved! Go to Solution.
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08-08-2016 09:48 AM
Found the solution, fully documented on the Wiki (face palm!). Thanks for your help!
Modify the primary and default IdP

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08-08-2016 05:49 AM
Any thoughts michael.ritchie?
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08-08-2016 06:46 AM
I will be honest I don't have a whole lot of experience with SSO.
Todd, do you have a requirement for multiple identity providers? If not, multi-provider SSO is not the right solution because that solution requires that ServiceNow know which IdP to route the user to. If you always want to route to the same IdP, then external authentication is required:
External Authentication (Single Sign-On - SSO) - ServiceNow Wiki
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08-08-2016 08:17 AM
Thanks for the reply Michael. We do not have a requirement for multiple IDP's, we were just following the documentation for configuration found on the vendor's website:
Configuring SAML for ServiceNow — OneLogin Help Center
They walk you through using the Mutil-Provider SSO option.
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08-08-2016 09:48 AM
Found the solution, fully documented on the Wiki (face palm!). Thanks for your help!
Modify the primary and default IdP
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06-08-2019 05:12 AM