We use the baseline Update Incident (BP) Inbound Action, which is supposed to append any email body copy into the comments of the relevant incident. After a system upgrade from Quebec to San Diego, however, I've been made aware of cases where an inbo...
Hello!I've been working on converting a workflow to a flow and, long story short, I ran out of actions because of the enormity of the amount of requestable items and who is responsible for approving them. In order to minimize the amount of actions un...
hi can anyone help me with scenario for : i want to add a pop up message with a conformation for the field' consider for knowledge' check box field in incident form, when ever it is of for conformation stay the field value checked, when it is cancel ...
I'm having a problem when I enter a date, I have a script to generate a second date. The script does its job but the date format is wrong and needs to be modified. It needs to be 07/05/2024 but I'm getting 2024-07-05.Here is the script I'm runningfun...
Hi team, PS : This is not question, this is SERVICENOW master LINK.will keep adding and posting the latest updates on the same, will be adding the link and screens here. can anyone share the ServiceNow basic transform map scripts with detailed expla...
Hi, Can someone please help me on this.Where can we store external scripts in ServiceNow? if yes, please let me know where we can store a python or SSH script in ServiceNow without using Mid Server?
Hi, I'm trying to change some fields on the notification card you receive in Teams as part of the integration. You can see from the screenshot that we're pulling in the Short Description to form the card title. In the code below, the other fields are...
Hi Team, While creating or modifying any Group, I can't set "Type" for any group. As a admin, I usedto have this access before but lost this access now. When I click on magnifier glass it's showing empty. Please help. Thanks
Hi All, I want to Inactive the Instance security Centre module and portal as well, Please suggest. Thank you all,
Hi All, i want to enable the now assist in fully level in the platform, how to kickstart the configuring the now assist in sevicenow.
Hi community, What I want to implement is just guiding SMEs to use easier.I know there is a Toggle button in change form, but it needs a few steps to adopt.So I created a few change templates which can be seen directly in "Create Change" in the form ...
Hi, I have an script include to make it UI Action visibile on RITM table, if logged in user is member of the RITM associated SC_Task assignment group members. Please find the below script and it's working as expected. Now, I have an around 35 assign...
Hi,is there a way to have a depencecy from a category to a service?So that the category is only shown, when the service is selected? I am looking forward to seeing your ideas!Cheers!Mike
I'm a relatively fresh Sys Admin who's been tasked with implementing an automated service calendar. The department receives a number of orders annually, with different due dates. They would like to create the orders with the different due dates once ...
Hi Community, I have a requirement to create a request from an inbound email, now the issue I have is that there is no catalog item for the item level of this request. The scenario is an email comes out from one of our internal systems and should go ...
