Fully export ServiceNow data

syedmd
Kilo Contributor

‎03-06-2023 12:08 AM

Dear Team,

 

Just to understand the possibility like how we can fully export ServiceNow data from ServiceNow to On-premises, including database dump file, attachments, a full extraction, etc. So that, I can restore the as is to On-premises. And ServiceNow have trail on-premises setup?

 

BR

Mohammed

0 Helpfuls
  • 710 Views
1 REPLY 1

SatyakiBose
Mega Sage

‎03-06-2023 05:37 AM

Hello @syedmd 

This is something which needs to be done with extreme care.

You need to capture all core and base tables from the instance.

You can find more about it here - Tables | Types of Tables Core/Base/Custom

To keep it short and simple, you need to import a minimum of 5k+ out of the box tables listed here:

https://xxxxxx.service-now.com/sys_db_object_list.do?sysparm_query=&sysparm_view=
And also the data in these tables.

One such tool is Perspectium https://www.perspectium.com/

And coming to your question - And ServiceNow have trail on-premises setup?

  • So if your on-prem instance is accessible over the open internet, then YES. ServiceNow can access the instance with maint roles.
  • If the instance cannot be accessed over the open internet, then NO. ServiceNow will not be able to login.

Hope this clarifies your doubt.

If this has helped your questions.

Please mark it as solution if its has answered your question.

 

0 Helpfuls