g_scratchpad not defined : error coming onSubmit catalog client script

[app]

Hello All,

I have written one catalog client script using g_scratchpad.

It is working on portal but on the backend side form.

Please let me know how can this be solved.

Script:

function onSubmit() {

var actionname = g_form.getActionName();
if (g_scratchpad.isSupportGroup) {
return true;
}
var val = g_form.getDisplayValue('datacity_service');

var ga = new GlideAjax("DataCityRequest");
ga.addParam("sysparm_name", "populateApplicationFields");
ga.getXML(populateApplicationFields);

return false;

function populateApplicationFields(response) {
var answer = response.responseXML.documentElement.getAttribute("answer");
var obj = JSON.parse(answer);

var PV_Corporate_Request = obj.property1.split(",");
var PV_Customer_Request = obj.property2.split(",");
var PV_Operations_Request = obj.property3.split(",");

var AppropriateCategory = g_form.getValue('appropriate_category');
if ((AppropriateCategory == 'Request Enhancement') || (AppropriateCategory == 'SME-Project Estimates') || (AppropriateCategory == 'Report Defect')) {

if (PV_Corporate_Request.indexOf(val) > -1) {
g_form.setValue('support_group', 'DWBI-Corporate-Requests');
g_scratchpad.isSupportGroup = true;
} else if (PV_Customer_Request.indexOf(val) > -1) {
g_form.setValue('support_group', 'DWBI-Customer-Requests');
g_scratchpad.isSupportGroup = true;
} else if (PV_Operations_Request.indexOf(val) > -1) {
g_form.setValue('support_group', 'DWBI-Operations-Requests');
g_scratchpad.isSupportGroup = true;
} else {
g_form.setValue('support_group', 'ITDS-BI-REQUESTS');
g_scratchpad.isSupportGroup = true;
}
g_scratchpad.isSupportGroup = true;
g_form.submit(actionname);
} else {
g_form.setValue('support_group', 'ITDS-BI-REQUESTS');
g_scratchpad.isSupportGroup = true;
g_form.submit(actionname);
}

}

}

script Include:

var DataCityRequest = Class.create();
DataCityRequest.prototype = Object.extendsObject(AbstractAjaxProcessor, {
populateApplicationFields: function() {
var obj = {};
obj.property1 = gs.getProperty("Datacity Request - DWBI-Corporate-Requests");
obj.property2 = gs.getProperty("Datacity Request - DWBI-Customer-Requests");
obj.property3 = gs.getProperty("Datacity Request - DWBI-Operations-Requests");

return JSON.stringify(obj);
},
type: 'DataCityRequest'
});

Thanks

[-O-]

Just replace

g_scratchpad.isSupportGroup

with

NOW.u_isSupportGroup

everywhere.

[-O-]

Like below:

function onSubmit () {

	var actionname = g_form.getActionName();
	if (NOW.u_isSupportGroup) {
		return true;
	}
	var val = g_form.getDisplayValue('datacity_service');

	var ga = new GlideAjax("DataCityRequest");
	ga.addParam("sysparm_name", "populateApplicationFields");
	ga.getXML(populateApplicationFields);

	return false;

	function populateApplicationFields (response) {
		var answer = response.responseXML.documentElement.getAttribute("answer");
		var obj = JSON.parse(answer);

		var PV_Corporate_Request = obj.property1.split(",");
		var PV_Customer_Request = obj.property2.split(",");
		var PV_Operations_Request = obj.property3.split(",");

		var AppropriateCategory = g_form.getValue('appropriate_category');
		if ((AppropriateCategory == 'Request Enhancement') || (AppropriateCategory == 'SME-Project Estimates') || (AppropriateCategory == 'Report Defect')) {

			if (PV_Corporate_Request.indexOf(val) > -1) {
				g_form.setValue('support_group', 'DWBI-Corporate-Requests');
				NOW.u_isSupportGroup = true;
			}
			else if (PV_Customer_Request.indexOf(val) > -1) {
				g_form.setValue('support_group', 'DWBI-Customer-Requests');
				NOW.u_isSupportGroup = true;
			}
			else if (PV_Operations_Request.indexOf(val) > -1) {
				g_form.setValue('support_group', 'DWBI-Operations-Requests');
				NOW.u_isSupportGroup = true;
			}
			else {
				g_form.setValue('support_group', 'ITDS-BI-REQUESTS');
				NOW.u_isSupportGroup = true;
			}
			NOW.u_isSupportGroup = true;
			g_form.submit(actionname);
		}
		else {
			g_form.setValue('support_group', 'ITDS-BI-REQUESTS');
			NOW.u_isSupportGroup = true;
			g_form.submit(actionname);
		}

	}

}

[-O- · Accepted solution]

Actually, to make it as "safe" as possible, you may want to try a different approach: use g_scratchpad where available, else use NOW:

function onSubmit () {

	var actionname = g_form.getActionName();
	var scratchpad = g_scratchpad || NOW;

	if (scratchpad.u_isSupportGroup) {
		return true;
	}

	var val = g_form.getDisplayValue('datacity_service');

	var ga = new GlideAjax("DataCityRequest");

	ga.addParam("sysparm_name", "populateApplicationFields");
	ga.getXML(populateApplicationFields);

	return false;

	function populateApplicationFields (response) {
		var answer = response.responseXML.documentElement.getAttribute("answer");
		var obj = JSON.parse(answer);

		var PV_Corporate_Request = obj.property1.split(",");
		var PV_Customer_Request = obj.property2.split(",");
		var PV_Operations_Request = obj.property3.split(",");

		var AppropriateCategory = g_form.getValue('appropriate_category');

		if ((AppropriateCategory == 'Request Enhancement') || (AppropriateCategory == 'SME-Project Estimates') || (AppropriateCategory == 'Report Defect')) {

			if (PV_Corporate_Request.indexOf(val) > -1) {
				g_form.setValue('support_group', 'DWBI-Corporate-Requests');
				scratchpad.u_isSupportGroup = true;
			}
			else if (PV_Customer_Request.indexOf(val) > -1) {
				g_form.setValue('support_group', 'DWBI-Customer-Requests');
				scratchpad.u_isSupportGroup = true;
			}
			else if (PV_Operations_Request.indexOf(val) > -1) {
				g_form.setValue('support_group', 'DWBI-Operations-Requests');
				scratchpad.u_isSupportGroup = true;
			}
			else {
				g_form.setValue('support_group', 'ITDS-BI-REQUESTS');
				scratchpad.u_isSupportGroup = true;
			}

			scratchpad.u_isSupportGroup = true;
			g_form.submit(actionname);
		}
		else {
			g_form.setValue('support_group', 'ITDS-BI-REQUESTS');
			scratchpad.u_isSupportGroup = true;
			g_form.submit(actionname);
		}

	}

}

[-O-]

OK, so a bug exists there,

	var scratchpad = g_scratchpad || NOW;

should be:

	var scratchpad = typeof g_scratchpad == 'undefined' ? NOW : g_scratchpad;

[app]

Hello Janos,

Not working.

Thanks