Get managers data from User table.

Kush Sharma
Tera Guru

Guys - I have a requirement to create a report/dashboard to fetch user name with 4 levels of management.

 

Column names - User > Manager> Manager's manager> and so on till level 4

 

Pls help me with best possible solution.

 

Thanks

1 ACCEPTED SOLUTION

I have implemented this solution with Remote table , thanks for your help and time

View solution in original post

9 REPLIES 9

Nayan  Dhamane
Kilo Sage
Kilo Sage

Hello @Kush Sharma ,

 

You could use the dot walking feature given in the column selection window in the reporting section.
Screenshot 2023-05-15 at 5.03.23 PM.png

If my answer solved your issue, please mark my answer as Correct & Helpful based on the Impact

Best Regards,
Nayan Dhamane
ServiceNow Community Rising Star 2023.

Thanks nayan , that is helpful.

 

Is there any other way because we wanted to edit column names as well like Manager's manager or leader ...

nayanawadhiya1
Kilo Sage

Hello Kush,

You can create a Database view and change the column name in the database view and use that DB table to create a report.

Check the below link for more info:

https://docs.servicenow.com/bundle/tokyo-platform-administration/page/use/reporting/task/c_CreatingD...

https://docs.servicenow.com/bundle/tokyo-platform-administration/page/use/reporting/task/t_RelabelAC...

Regards,

Nayan Awadhiya

Let me try that ...