Get user location and it region with script include call through the client script

[Siva82]

Hi,

Get user location and it region with script include call through the client script,

I wrote the both script include and client script, but didn't get results, Its getting null alert.  Can u please check my code and attachement

script include:

var reqtest = Class.create();
reqtest.prototype = Object.extendsObject(AbstractAjaxProcessor, {

getDetails: function() {

//Get the sys_ID for the call

//pass the input
var callerSysID = this.getParameter('sysparm_callerSysID');

//glide the user table for fetching the records
var gr = new GlideRecord('sys_user');
gr.get(callerSysID);

var mgr = gr.getValue('u_emploment_counrty.u_it_region');
var loc = gr.getValue('location');

var arr = []; // define the array
arr[0] = mgr; //set the manager in the array
arr[1] = loc; //set the location in the array

return JSON.stringify(arr);
},

type: 'reqtest'
});

function onChange(control, oldValue, newValue, isLoading, isTemplate) {
if (isLoading || newValue === '') {
return;
}

client script:

var callerSysID = g_form.getValue('caller_id'); //push the sysID of the caller record

var ga = new GlideAjax('reqtest'); //call the script include
ga.addParam('sysparm_name','getDetails'); // call the function of include
ga.addParam('sysparm_callerSysID', callerSysID); //pass the fetched call sys_id in the include
ga.getXML(handleResponse);

function handleResponse(response){

var answer = response.responseXML.documentElement.getAttribute("answer"); //fetch the response from script include

var answers = answer.evalJSON(); //evaluate the response and decode it
alert(answer);
g_form.setValue('u_region',answers[0]); //set the short description
g_form.setValue('location',answers[1]); //set te description

}

}

Thank you

[Siva82 · Accepted solution]

script include

[Ankur Bawiskar · Accepted solution]

Hi,

you did not copy script include correctly

remove everything from script and add this again and save

var reqtest = Class.create();
reqtest.prototype = Object.extendsObject(AbstractAjaxProcessor, {

	getDetails: function() {

		var callerSysID = this.getParameter('sysparm_callerSysID');
		var gr = new GlideRecord('sys_user');
		gr.get(callerSysID);

		var mgr = gr.u_emploment_counrty.u_it_region.toString();
		var loc = gr.getValue('location');

		var obj = {}; // define the array
		obj["mgr"] = mgr; //set the manager in the array
		obj["loc"] = loc; //set the location in the array

		return JSON.stringify(obj);
	},

	type: 'reqtest'
});

Regards
Ankur

[Ankur Bawiskar · Accepted solution]

@Siva

Hope you are doing good.

Did my reply answer your question?

If so, please mark appropriate response as correct & helpful so that the question will appear as resolved for others who may have a similar question in the future.

If not, please let us know if you need some more assistance.

Thanks!
Ankur

[Siva82 · Accepted solution]

script include

[Ankur Bawiskar · Accepted solution]

Hi,

you did not copy script include correctly

remove everything from script and add this again and save

var reqtest = Class.create();
reqtest.prototype = Object.extendsObject(AbstractAjaxProcessor, {

	getDetails: function() {

		var callerSysID = this.getParameter('sysparm_callerSysID');
		var gr = new GlideRecord('sys_user');
		gr.get(callerSysID);

		var mgr = gr.u_emploment_counrty.u_it_region.toString();
		var loc = gr.getValue('location');

		var obj = {}; // define the array
		obj["mgr"] = mgr; //set the manager in the array
		obj["loc"] = loc; //set the location in the array

		return JSON.stringify(obj);
	},

	type: 'reqtest'
});

Regards
Ankur

[Ankur Bawiskar]

@Siva

Hope you are doing good.

Did my reply answer your question?

If so, please mark appropriate response as correct & helpful so that the question will appear as resolved for others who may have a similar question in the future.

If not, please let us know if you need some more assistance.

Thanks!
Ankur

[Ankur Bawiskar · Accepted solution]

@Siva

Hope you are doing good.

Did my reply answer your question?

If so, please mark appropriate response as correct & helpful so that the question will appear as resolved for others who may have a similar question in the future.

If not, please let us know if you need some more assistance.

Thanks!
Ankur

[maryam7 · Accepted solution]

Hi I used this code for get location from requested by on change form and then set the location on work notes when requested by change . but return the sys_id . not the location. can you help me to this please