getDisplayValue() of a date/time field is giving wrong values

[Debasis Pati]

if the date is below

2021-07-03 09:30:00

 then getDisplayValue is giving  2021-07-03 13:00:00

@Ankur Bawiskar @Harshvardhan 

Please help

Regards,

Debasis

[Ankur Bawiskar]

@Debasis Pati 

Hope you are doing good.

Did my reply answer your question?

Would you mind marking the best matching answer as correct and helpful, to close this thread?

Regards
Ankur

[Anil Lande]

Hi,

Please check below links:

getDisplayValue on date fields get the date Value based on logged In users time zone.

https://developer.servicenow.com/dev.do#!/reference/api/paris/server/no-namespace/c_APIRef#r_ScopedG...

https://community.servicenow.com/community?id=community_question&sys_id=97564cd4db10dcdcd58ea345ca96...

Thanks,

Anil Lande

[Ankur Bawiskar · Accepted solution]

@Debasis Pati 

getDisplayValue() will always print the value as per user's timezone or the timezone present in the user settings.

Can you explain where you are using that and what is not working?

Regards
Ankur

[Anurag Tripathi]

Not read the whole thread, so apologies if this is already covered.

getDisplayValue  on date field gives the dates in the logged in user's time zone and format. Maybe that is why you are seeing the difference.

[shibinmonjoseph]

Please try "getDisplayValueInternal()"

getDisplayValueInternal() gets the display value in the internal format.
(Returns the date and time values for the GlideDateTime object in the current user's time zone and the internal date)