Getting issue 'The RPC server is unavailable' from WMI query from MID server Host

[krantimundhe]

Hi,

I am getting 'The RPC server is unavailable' error message from WMI query I am executing from MID server Host.

Does this mean a Firewall issue because I am able to logon to same server with my discovery credentials.

Any help would be appreciated.

Kranti

[doug_schulze]

Kuldeep,   RDP'ing to the machine doesnt do anything but confirm your credentials might work, have you tried the wmic command?

[Kuldeep Kumavat]

Hi Doug,

Yes, the wmic command returns same error "RPC server unavailable",

The Discovery log displays "The RPC server is unavailable. (Exception from HRESULT: 0x800706BA)".

We tried the below to troubleshoot:

1. Added the Service Account to the Distributed COM Users.

2. Provided Remote Enable in the WMI Control properties.

3. Gave DCOM access permissions to the service account.

Still the wmic command gives the same error. All the required services are running on the target.

Please suggest.

Regards,

Kuldeep

[prdelong]

WMI might be corrupt on the box. Try a repair/reinstall and see if that works for you.

[poyntzj]

There was a patch - though last year - that affected WMI

Stopped WMI from responding.   A reboot resolved it

Otherwise it does sound like the WMI is damaged on that machine

[rajkumarramamur]

Hi,

1. check if the powershell execution policy does allow the service account(or user id) to execute the powershell queries through WMI

2. Check if UAC is enabled (specifically for non domain servers), disable it and try

Also make sure the windows firewall is turned off.

cheers,