Guided Tours Translate possible

Lavanya11
Kilo Sage

1. Is it possible for the  Text in the Guided Tours(which we will specify on every step) can be translated to other language or not?

2. Sometimes I am not able to Edit the Text in Steps. I have to completely delete the step and make it again. I couldn't get it why this problem sometimes happen.

3. Is it possible to test the Guided Tour by other user, when it is in Draft Status?

2 REPLIES 2

Rakesh Mamidi
ServiceNow Employee
ServiceNow Employee

Hi ,

For translation, the content is for type translated_html. So make an entry into sys_translated_text table for translation.

For more Info see - https://docs.servicenow.com/bundle/orlando-platform-administration/page/administer/localization/refe...

 

 

This does not work for the tour title which the user needs to understand or they won't click on it to take the tour which may be translated into their native language.