Hi there,Is anybody aware of any controls/properties within Service-now that allow you to configure a base template for the 'Printer Friendly Version' of forms/views/etc?Specifically, I want to ensure that the company logo is displayed at the top lef...
Hi, Is there a way to configure a time out in Agent Workspace where the Agent's Available status will automatically switch to offline? We are just beginning to configure Advanced Work Assignment and Agent Workspace. I have noticed in my testing, whe...
I need to import a csv file from MID Server daily... Daily once the 3rd party will place a csv file in the MID Server...when ever they place I need to place that file in our MID Server... Can anyone help me with this? I referred previous community q...
Hi all, We have a requirement to add images above check boxes for user to select the required option for the users. For laptop replacement request display the below images with checkboxes. Lenovo Think Pad Dell...
Hi Guys,Does anyone know if there is a way to control the fields on the form that gets opened if Update Selected or Update All is being used? As our instance is now configured ITIL users have access to both these buttons. I know how to make the 2 opt...
How to Auto Populate email id of user in email field whose name is specified in Requested For field of a Request form.
Hi all, Can anyone help with the regular expression for the variable in catalog item. The format should starts with '$0.00'. means it should start with $ and numerical values.00 examples are $118.09,$6.08,$3456.52,$12344.17 Thanks
I have task to create flow designer for a service catalog. Where a Ritm and two task tickets need to be created. There is no need of approval steps. Would like to know if any further stages need to be added to have proper flow. 1. In trigger added...
I'm working with a client on requirements for what will be a very complex service catalog request. The request form will have a number of mandatory fields. Unfortunately, the person submitting the request may not know all of the required information ...
Hi all, I wanted to know how to make use of gel in servicenow. Some of the lines I have come across: 1.com = gel("activity-stream-comments-textarea"); if (com) com.focus(); return; 2. gel('sysparm_item_guid').value so I wanted to know what are th...
Hi All, I am looking out for ways to add the Knowledge Language Facet widget to appear in kb_search page along with other filter facets like Author, category, Last Modified and View Count. It will be really helpful if anyone can guide me on how to d...
Hi Folks, I have requirement in which Bulk Upload is require through External source in CMDB , I have created a Import Set Table and now i need whenever External source hit the ServiceNow API the whole data is dumping in staging table and after that ...
Can anyone guide me on the right direction to get SMS working.We are trying to integrate third party SMS gateway into our Servicenow instance to generate OTP and send it to the users. I have received the SMS API and Userid and password and also i hav...
Hello I am not sure why staleness on CMDB Dashboard is showing 100%. I have discovery running on daily basis.Please advise, where do I need to make changes?Thanks,Rajan Mehta
I have a business rule, which must only run when I select "Complete" UI action. How can I make it happen?
