Have to create a related list called Tasks on alm_asset table. It should show the Incidents, RITMs, etc whenever an Asset has been worked with such tickets. I have created a relationship it is querying only the Incident records. Help me in querying R...
After creating Request, few variables like, variable 1 : A B C D variable 2: A1 B1 C1 variable 3:A2 B2 C2 etc In Variable 4(multipl...
Hi All, I've found out that there is a widget you can use in your record producer to show search results. I want this AI Assist Widget embedded in a record producer for interactions. We have AI Search activated and i've added the widget as a variabl...
Hi All, we want to capture time worked on an incident, for this I placed OOB Time worked field on the incident. now how can I make it works effectively like for this I made UI policy to mandate the time worked when state changes to resolved or Compl...
Hi all, I have felid(u_group_schedule).I need default value(24*5).This filed reference from cmn_schedule table. Can u help me on that Thank you
Hi Team, I have created a record producer with one multi row variable set. My record producer is on "x_pl4_move4u_item" table Inside the multi row variable set i had 6 variables. As soon as i fill all those variables and submit. After i submit from p...
Hi, I have 2 variable sets, if in the first variable set I have selected "Yes" in some variable then another variable set should get read only. Can someone please help me here? Regards, Chirag Jain
How to convert Reference field to Single Line text field ? Please provide any examples.. Thanks Ram
Hi, For suppose if I have a table A extended from base table cmdb_ci which can be further extensible. Now I extended table B from table A and in the same way table C from table B. Table C is someway related to base table cmdb_ci and it has all the co...
Hi, I am in the process of attempting to either add color coding or some verbiage/text that says "Parent Ticket", in the'Parent Incident' fields, within the incident list view...if the ticket is a Parent. I've tried going to Field Styles and have tri...
Hi Guys Would this script work for a condition based on the last working day of the month? running monthly. function isLastWorkingDay(gdt) { var today = gdt.getDayOfWeekLocalTime(); var thisMonth = gdt.getMonthLocalTime(); switch (today) { // Sa...
Hi There! I'm new to servicenow and trying to learn. I would like to create a "Previous Assigned Groups" field in Incident View so that it can have a one look clear cut of all the assigned groups which was assigned before in the Incident View. This ...
Under Service Portal Any Item a search returns 0 results. then The Request form should be presented with the following text "Hmmm looks like we haven't got that item in our catalog. Please submit this form in the meantime" As of now we are getting a...
I want to create a section in Service Now Catalog. How can i create the section? like in the screenshot. Please help?
I am trying to create an Outage from change ticket. In the related list i have added Outages While clicking the new button and trying to create a record then the task number field is empty and the change request number is captured under embedd...
