Has any one implemented Service Catalog integration with other tools through Web services ?

jpavanaryan
Tera Expert

‎07-12-2014 11:58 AM

Hi All,

 

We have defined several catalog items in ServiceNow instance. I would like to consume WSDL of service catalog item (ex. Account Creation) in 3rd party tool , Update the request once it is fulfilled. For tables like incident we have direct webservices link as (https://tcsdemo.service-now.com/incident.do?wsdl), which can be consumed by any tool. Though service catalog is not a table, We have an option to generate WSDL out of this using scripted web services and consume in 3rd party tool and update the request from there.

 

Did anyone got a chance to work on this.

 

Thanks and regards
Pavan Jadda

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3 REPLIES 3

tltoulson
Kilo Sage

‎07-12-2014 06:33 PM

Hi Pavan Jadda,



If you combine a scripted web service with the Service Catalog Script API, you can achieve the desired effect.   The Service Catalog Script API allows you to order a catalog item via Javascript.   So all you need to do is set up an interface to this API via a scripted web service.


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jpavanaryan
Tera Expert
In response to tltoulson

‎07-13-2014 10:40 AM

Hi Travis,



Thanks for the response. I am very much confused here. Do you have any sample document prepared for this ? If yes, Please share me.



Thanks


Pavan Jadda


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tltoulson
Kilo Sage
In response to jpavanaryan

‎07-14-2014 03:09 PM

Hi Pavan,



Actually, I found an article over at ServiceNow Guru that may help you: http://www.servicenowguru.com/integration/scripted-web-services/



And/Or this one by John James Andersen: http://www.john-james-andersen.com/blog/service-now/create-your-own-rest-based-servicenow-web-servic...



The first demonstrates Service Catalog over SOAP using scripted web services.



The second demonstrates a REST processor which you could combine with the Catalog script.


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