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‎01-18-2022 05:53 PM
Hello experts, I was wondering is there a way to share list of records with groups or users from ServiceNow? I can see how to do it from a record but not to share the whole list. for example I am trying to share list of incidents with their assignment group... any advice is appreciated. Thank you!
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Incident Management

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‎01-18-2022 06:07 PM
Wendy,
I would suggest building a report by going to Reports - Create New in your NOW instance and building it from the appropriate table (Incident in your case) and you can then share that report out.

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‎01-18-2022 06:07 PM
Wendy,
I would suggest building a report by going to Reports - Create New in your NOW instance and building it from the appropriate table (Incident in your case) and you can then share that report out.
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‎01-18-2022 06:32 PM
Hi Wendy,
You can go to Reports View/Run, create a new report on Incident table, save that report, use that report in a dashboard and share that dashboard access to the people you want to. You can also share report to them.
Regards, Mohit