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Help with UI Policy and variables visibility. Variable not visible as expected/UI policies written.

Vaishnavi35
Tera Guru

‎10-25-2023 07:19 AM - edited ‎10-25-2023 10:16 AM

Hi,

 

I have built a catalog item,

It should appear this way when certain choices are selected,

Vaishnavi35_0-1698243292190.png

 

But, Vendor/Client checkbox appears on the form without "Visa" checkbox being selected.

Vaishnavi35_1-1698243391068.png

Please help?

 

UI Policies written,

1. 

Vaishnavi35_3-1698243529065.png

 

2. 

Vaishnavi35_4-1698243555134.png

 

Am i missing something here? Please help?

 

Thanks,

Vaishnavi

0 Helpfuls
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4 REPLIES 4

art_jones
Kilo Sage

‎10-25-2023 07:34 AM

Hi Vaishnavi,

 

what kind of variable is "Who are the intended recipients?" ?

 

-Art

Vaishnavi35
Tera Guru
In response to art_jones

‎10-25-2023 08:09 AM

Hi,

It was a checkbox earlier , I have changed it to "Label" now.

Thanks,

Vaishnavi

0 Helpfuls

art_jones
Kilo Sage
In response to Vaishnavi35

‎10-25-2023 12:36 PM

Hi, I'm thinking your issue has to do with the checkbox/label variables and the mandatory setting.  If you change the variables to not mandatory so you still have the issue?

Vaishnavi35
Tera Guru
In response to art_jones

‎10-26-2023 01:21 AM

Hi,

Vaishnavi35_0-1698308258243.png

 

I removed/unchecked this "Selection Required" and it worked correctly. But the requirement I got is they want it as mandatory. How can I achieve that?

 

Thanks,

Vaishnavi

 

0 Helpfuls