Need to create a Report

Charan123
Tera Expert

Analytics on End-User Portal Usage (no. of visit, clicks on create incident but choose self-help, portal survey and feedback, etc). How can achieve this, can anyone suggest here..

2 REPLIES 2

Shivam Techlene
Tera Guru

Hello @Charan123 ,

 

Servicenow has some OOTB dashboards that you can utilize for your requirement. Kindly go through Analytics on specific service portal article for your reference. It will help your requirement close enough.

 

Please mark my answer helpful and correct if it helps to fulfill your requirement or helps you gaining knowledge to achieve it.

 

Regards,

Shivam Jaiswal

Thanks & Regards,
Shivam Jaiswal

Hi @Charan123 ,

 

Any updates on this?

Were you able to utilize my answer to reproduce?

Please mark my answer helpful and correct if it helps to fulfill your requirement or helps you gaining knowledge to achieve it.

 

Regards,

Shivam Jaiswal

Thanks & Regards,
Shivam Jaiswal