Hi, One specific user not able to add attachment on any table inc, req,change,problem. No error but the attachment keeps loading and never completes

[sbeginner]

Hi, One specific user not able to add attachment on any table inc, req,change,problem. No error but the attachment keeps loading and never completes. 

[Anurag Tripathi]

Hi,

Possibly Browser Issue, Clear browser Cache, start new session.

-Anurag

[sbeginner]

Hi Anurag, Thanks for your reply, sure will try this.

[Query1]

Hi, I'm facing the same issue. it is working fine for other users having same access. the user also tried to clear browser cache, tried another browser, different file type/size etc. but still no luck. any solution?

[sbeginner]

I guess, the issue was with user side itself for my issue. I mean it got fixed from their end without we doing anything. As we could not do much except for asking them to clear cache and keep trying logging back in new sessions.

[G24]

It could be that the user has the "read_only" role.  A user with this role cannot write to ANY table, including the sys_attachment table.