Hi Team, need help in Servicenow - JIRA spoke integration

[Shrutika Surwad]

Hi team,

Im working on Servinow to jira spoke Integration. When someone update problem record(description,category,company,etc) on Servicenow, same updation should be done on JIRA side as well

I created flow designer for create action (its working fine). I need Flow designer for Update action.

I did same steps as mentioned in https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0818189 

 Still getting error as following:

Any lead will be appreciated.

Thanks 

[Shrutika Surwad · Accepted solution]

Hi team,

whoever is facing this issue please note:

there is mistake in KB article https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0818189

type of Input 'Additional Fields' is 'String', but in KB article is its 'Name/Value'.

Thanks,

Shrutika

[Santosh Kumar8]

Hi @Shrutika Surwade had you got this working?

we are trying to implement this as suggested in KB but getting this error

Any idea where it is going wrong? we have a valid connection and able to update when providing hardcoded issue id

Error: Unexpected token in object literal,Detail: Unexpected token in object literal

[Shrutika Surwad]

Hey,

Just select input type of additional fields to string. 

Please go through my answer again

[me2]

Could you please provide the script used? I changed it to string, and I'm still getting an error message.

[Farid Shaikh3]

Hi Shrutika,

I would like to see the actual script. 

SNOW -  Description field is not updating in JIRA. "Update Issue"

I followed and updated my configuration accordingly but still facing error. 

Illegal Character...

Thanks in advance.

Farid