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05-12-2021 07:19 AM
Hi team,
Im working on Servinow to jira spoke Integration. When someone update problem record(description,category,company,etc) on Servicenow, same updation should be done on JIRA side as well
I created flow designer for create action (its working fine). I need Flow designer for Update action.
I did same steps as mentioned in https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0818189
Still getting error as following:
Any lead will be appreciated.
Thanks
Solved! Go to Solution.

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06-16-2021 07:58 AM
Hi team,
whoever is facing this issue please note:
there is mistake in KB article https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0818189
type of Input 'Additional Fields' is 'String', but in KB article is its 'Name/Value'.
Thanks,
Shrutika

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05-12-2021 08:11 AM
Hi,
Please refer to documentation for Jira Spoke and see if there's an action available that applies to your scenario: https://docs.servicenow.com/bundle/orlando-servicenow-platform/page/administer/integrationhub-store-...
Please mark reply as Helpful/Correct, if applicable. Thanks!
Please consider marking my reply as Helpful and/or Accept Solution, if applicable. Thanks!

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05-12-2021 08:30 AM
Hey Allen,
I already gone through Servicenow Doc.
all I want is Flow designer for "Servicenow-JIRA Spoke" for updatation
I did same procedure as it is mention in https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0818189
Still giving me error

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05-12-2021 08:56 AM
Hello,
Thanks for updating your post and giving more information.
You did not tell us what you've done, so we won't know, right?
Also, you just updated your post like 20 minutes ago (after my reply) where you didn't provide much other information and now you have.
Thanks!
Please consider marking my reply as Helpful and/or Accept Solution, if applicable. Thanks!

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05-12-2021 09:10 AM
Hi allen,
Yes, I updated Question after your response 🙂
I hope, I have provided enough information.