Hide a variable on record producer based on role of logged in user

[rambo1]

Hi I have a field on record producer which is in customer service scope.

that field should only visible to user with role ' sn_customerservice.customer_admin'.

How do I achieve this?

[Alex150]

Hi,

Use Catalog Client Script for it

function onLoad() {
    if(!g_user.hasRole('sn_customerservice.customer_admin')){
        g_form.setVisible("field", false);
    }
}

[rambo1]

somehow this is not working, it is giving access to everyone

[Alex150]

I tested it on my dev instance and it works

Please pay attention on UI type and the third Script line. In my case this field was Mandatory.

If you use Service Portal and it doesn't work I need to investigate it additionally.

[Pooja Mallikarj]

Hi,

You can do this either by catalog UI policy /Catalog client script

You need to write below script if you are using catalog UI policy

function onCondition() {
if(g_user.hasRole('sn_customerservice.customer_admin'))
{
g_form.setDisplay('u_field',true);

}

}

Note: Make sure Reverse if False check box is true.

Thanks,

Pooja M