i have a field choiceA, choice B and Choice C in multirow variable. Variable Choice C is visible only when Choice B is certain value. This is working inside multirow variable via UI policy but in the catalog form view all the columns are visible eve...
The other day I created a database view that combined fields from incident and sys_journal_field. I created a report from this and itil users are able to see and use it with no issues. Yesterday I created a largely duplicate database view that combin...
ATF client test runner is not working and not picking the steps to test. I have cancelled the all active test runner. below is screenshot Could you please help in resolving this issue.
Hi Team, I am receiving multiple errors related to 'sys_ui_section' while committing the update set to another instance. All the 'sys_ui_section' errors are related to a table. Did anyone come across this issue, how to did you resolve it?
There are over 10,000,000 records in a custom table, out of which only 4400 records are unique. I am trying to create a query business rule that will display only those distinct records and filter out the duplicates. Not able to achieve this. So far...
I need to migrate some change request data from another system. I have the change requests and their related attachment data ( CR, attachment name) in csv extracts. The attachments themselves are in a folder. I was planning to use import set to impor...
1. Is it possible for the Text in the Guided Tours(which we will specify on every step) can be translated to other language or not? 2. Sometimes I am not able to Edit the Text in Steps. I have to completely delete the step and make it again. I could...
Hii have a requirement about creating a survey once an incident is resolved. the Survey is up and running however I am also asked to make it so that once the Survey is finished, the user will be redirected to the Incident that is associated with that...
I am making the catalog item public, so that users can submit the request without logging in. This one is already completed. But there is one issue. I have a reference field which is Mandatory in the catalog item referencing to "u_store" table. An...
below shown is the ui page. how to make the fields as mandatory in ui page based on selection of dropdown.
Hello, Just have a general query is the Web assessor ID the email id itself (during certification exam ServiceNow) Thanks & Regards Sandeep
I created a database view for 3 tables- cmdb_ci (Configuration Item), cmdb_software_instance (Software Instances), cmdb_ci_spkg (Software Packages). When I try to glide into the table and get the number of records, it shows me incorrect value. Datab...
Hi Team, we have a catalog item in custom scope which has reference field referencing to Custom table. Currently it is working as starts with search. But requirement is to work as contains search without wild character. currently system property "gli...
How do I get rid of these black tooltip popups? Every time I open a new dashboard or a new dialogue pops up, they are there. I can find no way to turn them off! They're driving me nuts. Especially the first one as it obscures other tabs. Although th...
I have to pass value from UI action page to my work flow where i am able to pass the incident value from work flow but not able to pass sys_id of the incident to my workflow. i am using below code to pass the incident number and sys id. Working code...