How to set default value for a reference field on Catalog form
Hi, i have a field on form it's reference field and i need to set default value for that field. below is the script that i written in default value. but it's not working
Forum Posts
Map service offerings and catalog items
Hi, I'd like to map service offerings to catalog items. According to the docs, this is possible by using the "Create Catalog Item" button on the service offering form, or via the "Catalog Item" related list. Neither the button, nor the related list i...
Resolved! Create excelsheet from scipt
Hi everyone hope you doing well, I have a requirement - send a notification to assigned_to(user select in assigned to), Email(notification) should include all incident (with same assigned_to & state= in progress), & these incident should be in an exc...
How can we utilize Subscription Management to track current license usage.
Hello, A customer would like to use the subscription management report to allocate cost based on the licenses used. If we can validate what exactly is being used in the Subscription Overview. The customer doesn't believe that the subscription overvie...
Display the number of availability in stock ?
Hello Expert !! I want a glideAjax Script to display the number of availability in stock ( like this exemple i have 2 Mask operationel ) ?
Resolved! How to set string variable into DateTime field?
Hello, I have a variable which will process date/time/am (or) pm in a seperate logic and push the calculated time into a var. e.g., gs.log(patchStart) >> 03-08-2022 6:00 PM Now i want to set this to a catalog item variable which is in RITM form. When...
Assignment group Prediction through Predictive Intelligence
Is it possible to predict assignment group when the short description changes (before the record is inserted) through Predictive Intelligence?
URL Link to Playbook Card in Process Automation Designer
Hello, I need Playbook Card button function to link to URL when user presses it in Process Automation Designer. Can someone give me the correct guidance? Here are pictures
Resolved! Is there a way to filter specific Active user accounts from ALL user fields?
Hello - is there a mechanism to use a Before Business rule query against the sys_user table to keep specific Active accounts from being picked by non-admins? The existing OOB business rule that filters out active=false for non-admins is on and worki...
Unable to remove Inherited roles from user
Hi, I need help in inherited roles.How to remove inherited roles for 50 users. Thanks, Pihu
How to open a knowledge article by clicking the icon placed next to a non reference field
Hi All, I need to open a specific published knowledge article by clicking the i button placed next to a field ,the article needs to open it, like how we have a preview record for reference field but the field I'm using is a not a reference field. I h...
Resolved! Usage of parent field in task tables
Hi, For a task extended custom table, if we use the parent field to mark any other task as parent does it inherit any functionality as part of this field? We are planning to create a new field specific to it as our task table also is custom one. But...
Resolved! Routine Tasks
In review of our tasks per Assignment Group (working to establish requestor/fulfiller usage trends to make a variety of recommendations) we see a decent number of routine tasks being completed by fulfillers. Things that wouldn't make sense as an inci...
How to create an attachments button on a UI Page and be able to upload a file and then link it to a RITM created in a request?
Good morning, I would like to know how, through a page ui with an HTML button, how can I attach a file and then nest it or link it to a RITM that I am creating? I am creating a Request for the item catalog, and I am using a ui page for its visualiz...
