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03-20-2019 05:39 AM
Hi Team,
we have requirement that,
INC00XXX has attachment.
Hide attachment from activity logs if sate is in closed state.
TIA.
Solved! Go to Solution.
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07-23-2019 10:01 PM
Hi,
Please write as display BR and called it from onload client script and make the manage attachment, attachment pin and note section hidden for the user you want.
ex. if it is only visible for caller, assigned to user then you can go for above method.
Thanks,
Vishal
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03-20-2019 08:09 AM
Hi,
I would suggest you to deal with it with ACLs on attachment table (read).
Add script, for example:
if (current.table_name == 'incident')
Please mark as answer/helpful, thanks!
Regards
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07-23-2019 10:01 PM
Hi,
Please write as display BR and called it from onload client script and make the manage attachment, attachment pin and note section hidden for the user you want.
ex. if it is only visible for caller, assigned to user then you can go for above method.
Thanks,
Vishal
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07-24-2019 01:12 AM
Hello,
it works for me.
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07-29-2019 01:00 AM
Can you please share the code so I can do it?