hide comma separated string value on field on incident form
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‎12-20-2023 03:33 AM
Hi, I have two comma separated values in one field on incident form. and I want to hide other value on condition based.
Is it possible to hide it??
I have field correlation id on incident form. there are 2 comma separated values of string and I want to hide second string which is the sysid of one table on condition based.
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‎12-20-2023 04:22 AM
Hi @fgh1
May i know, why you are saving to values in correlation id? and it is not straight forward like a UI policy.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
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‎12-20-2023 04:37 AM
we don't want to add value in extra field that's why we are storing 2 values by comma separated in one field only for creation of scoped custom app. I am aware that we can't do it easily with UI action. Is there any way to hide only second value o condition base.
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‎12-20-2023 04:40 AM
Hi @fgh1
If condition is fixed and value too, the client script will be there, get the regex and then do.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/dratulgrover [ Connect for 1-1 Session]
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‎12-20-2023 04:42 AM
in this case condition is fixed but not value
