hide comma separated string value on field on incident form

[fgh1]

Hi, I have two comma separated values in one field on incident form. and I want to hide other value on condition based.

Is it possible to hide it??

I have field correlation id on incident form. there are 2 comma separated values of string and I want to hide second string which is the sysid of one table on condition based.

[Saurav11]

Hello,

Not entirely sure what you mean by hiding but if you want to remove that value after the comma for certain conditions you can surely do it using one of client sctipy,BR or UI policies.

[fgh1]

yeah thanks but we don't want to remove it just want to hide it. and it's challenging for us

[Saurav11]

Hello,

You cannot hide a certain part of the string. Unless you want to replace it with * or something.

You will either have to completely remove it hiding certain part of the string is not possible.

Please mark answer as correct based on impact.

Either you will have to completely remove it or store the value in some other

[Ankur Bawiskar]

@fgh1 

that field shows sysId

Which field in screenshot has 2 comma separated values? I could not find any

[fgh1]

correlationid

100062,2390....ba0   ---> first is jira issue id and second one is sysid