Hide empty variables on incident records

Amy Palaghia
Tera Contributor

Hi,

We've got the incident variable editor displayed on the incident records and I'm wondering if I can only display it if the record was created via a certain record producer.

If this is not possible, then would someone please help me with a script on how to hide that section if variables are empty. The answers that I've seen were about hiding the variables on the RITM table and I'm not sure how to replace that code to fit my requirements.

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Many thanks,

Amy

5 REPLIES 5

Community Alums
Not applicable

Hi Ankur,

I need your help to hide the empty variables in variable editor section of incident record.Please help me