Hide variable choice based on another field in a Service Catalog item

[daniellethomson]

I have an onChange script I'd like to run on a catalog item but my script doesn't seem to be working. Any thoughts?

function onChange(control, oldValue, newValue, isLoading) {

  if (isLoading || newValue == '') {

  return;

  }

var type = g_form.getValue('employee_type');

  if(type == 'Contractor' || type == 'Consultant'){

      g_form.removeOption('company','92944b3937e4c280e96da6d2b3990ecf');

  }

}

[Akshat Chawla]

Hi,

Try to replace the sys_id from choice value, which you want to remove.

removeOption(fieldName, choiceValue)

[daniellethomson]

Thanks, I tried that and it still didn't work. I also added an else statement to see if that was needed and it's still not hiding the value.

[Akshat Chawla]

Hi,

Try putting alert statements inside if to see whether it matches the condition or not.

function onChange(control, oldValue, newValue, isLoading) {
   if (isLoading || newValue == '') {
   return;
   }
 if(newValue != oldValue)
{
var type = g_form.getValue('employee_type');
   if(type == 'Contractor' || type == 'Consultant')
{
alert('inside if');
       g_form.removeOption('company','<choice value>');
   }
}

[nayanawadhiya1]

Hey Danielle,

        Your company field is of what type??