I tried using this in my Jakarta PDI:
function onLoad() {
//Type appropriate comment here, and begin script below
var isOG = g_service_catalog.isOrderGuide();
alert(isOG);
}
In the platform UI, I am getting an error stating 'g_service_catalog' is undefined, and in SP the evaluation is returning nothing. I checked here:https://developer.servicenow.com/app.do#!/document/content/app_store_doc_sp_widget_scripts_istanbul_...
https://developer.servicenow.com/app.do#!/document/content/app_store_doc_sp_widget_scripts_istanbul_...
It appears 'g_service_catalog' is only available in SP in Istanbul and above.
The other way you might go about this is using GlideAjax. Pass in the catalog item name or sys_id, check to see it is an order guide, and if so, then hide the fields.
Script include:
getCatItemName : function() {
var cgr = new GlideRecord('sc_cat_item');
var catItemID = this.getParameter('sysparm_cat_item_id');
//gs.log("TM===> Getting name for " + catItemID, "Q: getCatItemName Ajax");
if(cgr.get(catItemID)){
return cgr.name;
}
}
Catalog client script (onLoad, 'Both' UI Type, applies to 'Catalog Item):
function onLoad() {
/*
// Call GlideAjax
*/
var catItemID = g_form.getUniqueValue();
var ga = new GlideAjax('AjaxUtils');
ga.addParam('sysparm_name','getCatItemName');
ga.addParam('sysparm_cat_item_id', catItemID);
ga.getXML(switchLabel);
/*
// Swap the label
*/
function switchLabel(response) {
answer = response.responseXML.documentElement.getAttribute("answer");
//alert(answer);
if (answer == "Convert rental/RPO unit to owned") {
//alert('yes');
g_form.setLabel('unr_pi_purchase_price', 'Buyout Amount at End Date (excluding all taxes)');
}
}
}
This is an example of something I wrote to switch the label on a field depending on the catalog item loaded. As I was using variable sets across multiple items and didn't want to create a whole new one just to modify a field label. You should be able to do the same thing and return the catalog item name or type, then hide the fields based on that.
Hope that makes sense!
Cheers,
Tim
