How can a non-admin role to export to XML

[cmayers]

How can I enable export to XML for a non admin user?

Is there a role other than admin that can do exports to XML, or is there an access control that can be set on the table?

[Pradeep Sharma]

Hi Cesar,

"ITIL" roles users should have the option to export the records of the table they have access to.

[manikorada · Accepted solution]

Cesar,

Export to XML is restricted only to Admins. Go to this URL : https://<<instance_name>>.service-now.com/nav_to.do?uri=sys_ui_context_menu.do?sys_id=d1ceb4790a0a0b3e0086e9a19b8d9657

Then remove the condition for 'admin', then it will open for everybody or you can have you own condition on who do you want to give access.

[Pradeep Sharma]

Hi Mani kanta Korada

Just an fyi, ITIL users do have an access to export the records from the list. Can you please verify at your end once.

[manikorada]

Pradeep,

ITIL users do have access to export Lists. But they don't have that option for Related Lists and Reference lists( which is not available for Admins also). You can check in any OOTB instance.